Support customers from anywhere, at any time with the Teamwork Desk helpdesk apps for iOS and Android. Stay up to date with customer activity and manage tickets no matter where you are ? lounging by the pool, traveling by train, or hiking in the hills, we?ve got you and your customers covered.
Key Features:
Easily change the status of a ticket
Assign tickets to other users
Move tickets to different inboxes
Quickly reply to tickets while you?re away from your desk
Add private notes to tickets to collaborate with your team
Search tickets
Dashboard view
Create tasks directly in your linked Teamwork installation
Bulk update the status of tickets
Fill Custom Fields in your tickets (available on Pro and Enterprise plans)