SaaS Implementation: The Two Biggest Mistakes To Avoid
According to Gartner, 80% of IT projects fail. Furthermore, a 2020 study by CISQ found that unsuccessful IT projects have cost US firms an estimated $260 billion.
In this webinar, Bernard Williams, Chief Technology Officer of OIC Advisors, explains why it is often the people and processes – not the tools – that define the success or failure of a software implementation project.
You'll learn:
The critical role people and processes play in successful SaaS implementation
How to include people in the evaluation process and prepare them for change
How to analyze existing processes, so that your research into new software is appropriate
Why having the right tool can be a “force multiplier” for your business
In-depth look at Professional Services Automation software – including key benefits, how to build a business case, and common pitfalls to avoid when selecting a new tool
Speakers
)
Logan Lyles
Evangelism & Content Marketing, Teamwork.com
Logan Lyles is the Evangelism & Content Marketing Manager at Teamwork.com, a project management platform built for scaling client work. Logan previously served in several leadership roles at Sweet Fish, a B2B podcast agency serving mid-market SaaS companies. Taking over sales from the agency founder in 2018, Logan helped triple the business in his first 6 months. He also played a key role in landing the agency on the Inc 5,000 List (twice), while helping the company both 10x headcount and increase ARR by 1,283%. Logan works from his home office (that’s slowly becoming a mini video studio) alongside his labradoodle, Mack, in Castle Rock, CO.
)
Bernard Williams
Chief Technology Officer, OIC Advisors Inc
Bernard Williams PhD, PMP, is the Chief Technology Officer of OIC Advisors Inc. For the past 25 years he has dedicated his life to improving organizations' ability to deliver on their value propositions using innovative technology, Lean/Agile methodologies, and change management leadership. Bernard has an extensive history as a Software Services Delivery leader with a background in full stack web development. He has deep expertise in Software Development Management, Information Technology Program/Project Management, Organizational Development and Agile Process Implementation/Improvement.
Bernard is a lifelong learner with a passion for leading technology teams to be better together. His Doctoral research has been in the areas of Technology Project Failure and Organizational Improvement strategies. The work he does increases the flow of value throughout the organization.
)
Discover key insights and learnings from our brand new State of Agency Operations Report. Learn proven strategies to optimize workloads, enhance client relationships, and leverage AI for better results.
)
Client services firms of all types struggle to quickly and easily understand their team's capacity at-a-glance. Join our live webinar to discover a better way forward.
)
Your agency's efficiency and profitability depend on one vital metric: Your Utilization Rate
)
How to leverage AI for growth within your agency, and the most common pitfalls to avoid.
)
In this webinar, you’ll hear from 3 Elite HubSpot Solutions Partners about how they’re leveraging a newly launched integration between HubSpot and Teamwork.com to optimize the entire client lifecycle from brand new lead to loyal raving fan.
)
Learn how to stop scope creep from ruining your client relationships and agency's profitability.
)
Learn about the impact of AI on agency growth and how to leverage this technology for your agency.
)
Deep dive into the results of our brand new global agency operations study
)
Learn how to create a time tracking framework that keeps your team engaged
)
Improve capacity management and grow your bottom line by rethinking time management