3 Steps to Avoid Furious Clients w/ Jackie Hermes
Have you ever had a client who asked too much of you, but you just didn’t know how to say “no?” What about a client who disrespected your team and needed to be cut loose? How do you even begin to have those tough but necessary conversations?
Jackie Hermes, founder and CEO of Accelity and host of The Art of Entrepreneurship, joins the podcast to talk about parting ways with clients that just aren’t a good fit for your agency. She discusses the importance of clear lines of communication, expectations, and boundaries, as well as what to do when those boundaries are crossed.
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What's causing your agency's pitches to fall on deaf ears?
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Learn how to increase your PMs impact on your agency's profitability.
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Learn how this agency increased lead conversion by 300% by making a tough decision.
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Ever have clients leave when you're doing great work? Learn the hidden reason why clients really become unhappy.
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The AI opportunity most agencies are overlooking.
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The leadership habit that can create a toxic work environment for your team.
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Hear the best (& worst) stories of clients being "client-ey" and 3 ways you can deal with similar situations.
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Create a lead-generating machine that DOESN'T need a big budget.
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Forget EVERYTHING else & focus on these 5 critical tasks as an agency owner.
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Avoid the biggest mistakes and follow 5 simple steps to guide your team though major change